It’s like getting a free scoop of ice cream 😊 Experian is rolling out a new product called Experian Boost . Which will allow you to “instantly boost your credit score”. Experian expects over 65% of consumers will see a boost to their credit score. What is the change? How will consumers “game the score”? What will lenders do?
What is changing? Experian is now allowing consumers to link various accounts to their credit file including bank accounts, cell phone bills, etc… to help gain better credit information on each borrower. On the surface this sounds like a good idea, but this is an “opt in” process for consumers. I would assume Equifax and Transunion will follow suit with similar products.
Risk for consumers:
Equifax was recently hacked exposing critical data. With bank account information someone could literally “clean you out” and steal all your money, identity, etc. Personally, I would not give anyone, including a credit agency, access to this information.
How will scores be gamed? Above I noted this was an “opt in” process. Consumers will only “opt” to allow positive accounts to be reported. For example, if you are late on your cell phone bill do you think you would “opt” to have that included in your credit file. This is highly unlikely. On the other hand, let’s say you always pay your internet bill, you likely would have that bill included. You could be late to ten different providers and not include any of this information in your credit file while you are current with one that would be included in the file.
It is not hard to see what consumers will do. Out of all their bills not included in a credit report today, they will choose bills that will increase their scores. For example, they will choose their cell phone and always pay this bill so that their score increases while excluding other bills
Why is this important? This change does not give lenders an accurate picture of a consumer’s “creditworthiness”. The system could be gamed. Into increasing a credit score while excluding negative information
There is a big downside. The objective of a credit score is to measure the “riskiness” of a borrower and their ability to repay credit. This new model merely increases the score without including any possible negative information. Furthermore, it allows borrowers to “game” the score. Because of these changes, lenders have no way to correctly assess the riskiness of a borrower.
Economics is frequently a zero-sum game with clear winners and losers. I suspect that lenders will react three ways (or a combination) to try and protect their lending quality:
Although the news of a higher credit score sounds great on paper, the reality is that most lenders will adjust their lending practices to compensate for these changes. Consumers will compensate for losses and this change.